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CHARLOTTE, N.C.--(BUSINESS WIRE)--Bank of America today announced that it has surpassed 1 million users on Erica, the first widely available AI-driven virtual assistant in financial services, available to clients in its mobile banking app. The milestone was reached within two months of completing its phased rollout, making Erica available to mobile clients nationwide. “Our clients are increasingly asking for mobile services that make their lives easier, and Erica is becoming a growing choice fo